Chetana Merchant Poster

Payment screenshot received. Goods release happens only after settlement confirmation.

This counter follows a simple rule: screenshot, QR, or message proof is not final proof of payment. We verify against the official merchant or bank app before handover.

1. We check the proof

Screenshot text, amount, UPI handle, and claimed reference are reviewed first.

2. We confirm settlement

Release happens only after payment is visible in the official merchant or bank ledger.

3. We keep the evidence

Screenshot, order notes, and chat stay together if review or escalation is needed.

No settlement, no handover.

Urgency, “driver waiting,” “bank delay,” or screenshot-only claims do not override this rule.

Chetana Merchant helps stores and service counters verify before handing over goods.
When money has already moved, call 1930 and file at cybercrime.gov.in.